Privacy Policy

Introduction

Welcome to https://aurora-child-support-legal-services.denvermetroattorney.net (hereinafter referred to as “Aurora Child Support Legal Services,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website located at https://aurora-child-support-legal-services.denvermetroattorney.net.
Any mobile or desktop applications developed and maintained by us.
Services provided through our platform, whether free or paid.
All communications initiated by us with users, such as newsletters, emails, phone calls, and text messages (SMS).

Please note that this policy does not extend to external links or third-party services accessed through our website. These platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

As an Authorized User: If you use our applications or services under an account registered in your name.
Website Visitors: When you browse our websites, especially those linked to this privacy statement.
Communication: Whenever we reach out to you via emails, calls, or text messages for various purposes, including marketing, support, or updates.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide relevant services:

Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
Payment Information: Data needed for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Records of transactions, bank account details (if stored), and financial history relevant to our services.
Purchase Information: Details about products or services bought through our platform, such as purchase date, quantity, and itemized descriptions.
Mobile Device Identifiers: Unique identifiers from your mobile devices when you use our apps, including IP addresses, device IDs, and location data.
Location Data: Your geographical location when using our location-based services or when providing consent for sharing location information.
Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our products and services.
Social Media Information: Data from social media platforms when you choose to log in through these accounts to use our services.
Product Information: Details about the products or services that interest you, including preferences, usage patterns, and purchase history.

We collect this data through various means: user input forms, account settings, order processes, browser cookies, analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. We employ cookies for the following purposes:

Strictly Necessary: These ensure basic functionalities of our platform, such as maintaining user sessions and remembering preferences.
Preferences: Customizing your experience by storing settings, language choices, and display options.
Analytics: Tracking aggregated usage data to understand how visitors interact with our site, helping us improve its performance and usability.

Users can control non-essential cookies through our Cookie Manager, allowing them to accept or reject specific types of cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Providing and improving our services.
Complying with legal obligations.
Protecting our rights and property.
Engaging in research and analytics.

Once the data is no longer required or its retention period expires, we securely delete or anonymize it to ensure your privacy.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for direct marketing or other purposes.
Non-Discrimination: Be free from discriminatory practices based on certain personal aspects.

To exercise these rights or if you have any data-related queries, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically for any changes.

Contact Information

For inquiries, unsubscription requests, or if you have any questions related to data privacy, please contact us:

Email: contact@aurora-child-support-legal-services.denvermetroattorney.net
Address: [Provide the physical address]

We value your trust in providing us with your personal information, and we are dedicated to ensuring its protection.